UK Financial Support Directory
HMRC, Benefits, Debt Help, Business Support, Complaints, Appeals and Crisis Support
Purpose: directory of official UK Government services and trusted independent support organisations.
1. Government Services
HMRC
Tax, National Insurance, PAYE, Self Assessment, Child Benefit and tax disputes.
HMRC
HMRC contact
Personal Tax Account
GOV.UK Benefits
Main government benefits information hub.
Benefits and financial support
Universal Credit
Support for people on low income, out of work, or unable to work.
Universal Credit
Universal Credit changes
Child Benefit
HMRC support for people responsible for a child.
Child Benefit
Report Child Benefit changes
National Insurance
Records, contributions and credits.
National Insurance
Check your National Insurance record
2. Debt Support
StepChange
Free debt advice and debt solutions.
StepChange
National Debtline
Free debt advice by phone and online.
National Debtline
Citizens Advice
Debt, benefits, housing, employment and consumer advice.
Citizens Advice
Citizens Advice debt help
3. Money Guidance
MoneyHelper
Government-backed guidance on money, pensions, debt and budgeting.
MoneyHelper
Budget planner
Citizens Advice
Practical help with benefits, bills, debt and everyday money.
Citizens Advice money help
4. Business Support
Companies House
Company registration, filings and company records.
Companies House
Register a company
ACAS
Employment rights, workplace disputes and employer guidance.
ACAS
GOV.UK Business Support
Official support for setting up, running and closing a business.
Business and self-employed
Business support finder
5. Complaints & Appeals
HMRC Complaints
For poor service, delays, mistakes or communication problems.
Complain about HMRC
HMRC Appeals
For challenging tax decisions, penalties or assessments.
Appeal a tax decision
Adjudicator’s Office
Independent review after HMRC complaints process is completed.
Adjudicator’s Office
Parliamentary Ombudsman
Final-stage complaints about UK government departments, usually through an MP.
Parliamentary and Health Service Ombudsman
6. Crisis Support
Local Welfare Assistance
Emergency help may be available through local councils.
Find your local council
Food Banks
Emergency food support.
Trussell Trust food bank finder
Independent Food Aid Network
Household Support Fund
Local council help for food, energy, essentials and hardship.
Household Support Fund
Rights and Legal Protections
People have rights to fair treatment, clear explanations, privacy, review, appeal and complaints procedures. HMRC and public bodies must act within the law.
Key links:
HMRC Charter
Subject Access Requests to HMRC
Information Commissioner’s Office