Milton Keynes Housing & Homelessness Signposting Guide (2026)
Emergency – If You Have Nowhere Safe to Stay Tonight
If you are homeless tonight or at immediate risk of homelessness:
Milton Keynes City Council – Housing Solutions
First point of contact for anyone who is homeless or threatened with homelessness.
They can:
Assess your homelessness application.
Help prevent eviction.
Arrange emergency accommodation where there is a legal duty.
Develop a Personal Housing Plan.
Help access supported accommodation.
Help with landlord mediation.
Provide advice on private renting and social housing.
Location:
Civic Offices
1 Saxon Gate East
Milton Keynes
MK9 3EJ
Opening hours:
Monday, Tuesday, Thursday & Friday: 9:00am–5:00pm
Wednesday: 10:30am–5:00pm
Out of hours emergency service is available for housing emergencies outside office hours.
Rough Sleeping
If someone is sleeping rough:
StreetLink
Anyone can make a referral to StreetLink so local outreach workers can locate and support rough sleepers.
Street outreach teams can help people access:
Emergency accommodation
Healthcare
Mental health services
Drug & alcohol support
Housing advice
Milton Keynes City Council also encourages residents to report rough sleeping through StreetLink so outreach teams can respond quickly.
Homelessness Charities
The Bus Shelter MK
Provides emergency accommodation for people experiencing homelessness.
Support includes:
Safe accommodation
Intensive one-to-one support
Help accessing benefits
Employment support
Housing move-on plans
Life skills
UnityMK
Provides:
Breakfast and hot meals
Clothing
Showers
Laundry facilities
Welfare advice
Winter night shelter support
Housing signposting
Health referrals
Milton Keynes Homelessness Partnership
Supports organisations working together across Milton Keynes to:
Prevent homelessness
Coordinate services
Improve housing outcomes
Support vulnerable adults
YMCA Milton Keynes
Provides:
Supported accommodation
Young people's housing
Floating support
Independent living skills
Employment support
Mental wellbeing services
Housing Associations
Housing associations operating across Milton Keynes include:
Places for People
Grand Union Housing Group
Amplius Housing
Guinness Partnership
Orbit Housing
Stonewater
Paradigm Housing
Milton Keynes Development Partnership
Many offer:
Affordable housing
Shared ownership
Supported housing
Independent living
Older people's accommodation
Supported Housing
Supported accommodation is available for:
Young people
Care leavers
People with mental health needs
Learning disabilities
Physical disabilities
Domestic abuse survivors
Substance misuse recovery
Ex-offenders
Veterans
Providers include:
YMCA Milton Keynes
The Bus Shelter MK
Grand Union Housing
Amplius Housing
Places for People
Local supported living providers
Domestic Abuse
If leaving domestic abuse:
Support available through:
MK ACT
Housing Solutions
Refuge accommodation
Sanctuary schemes
Emergency safety planning
Emergency accommodation may be available depending on circumstances.
Young People (16–25)
Support available through:
YMCA Milton Keynes
Housing Solutions
Children's Services
Leaving Care Team
Supported Lodgings
Family mediation
Private Renting Support
If you're renting privately and facing eviction:
Seek help immediately.
Available support includes:
Rent arrears advice
Landlord mediation
Deposit assistance
Discretionary Housing Payments
Benefits advice
Court advice
Support is available through:
Citizens Advice Milton Keynes
Housing Solutions
Welfare advisers
Social Housing
Apply through the Milton Keynes Housing Register.
Priority may be given for:
Homeless households
Medical needs
Overcrowding
Domestic abuse
Unsuitable accommodation
Welfare grounds
Housing register applications are assessed under the Council's Housing Allocations Scheme.
Financial Help
If housing problems are caused by money:
Available support includes:
Universal Credit advice
Housing Benefit
Council Tax Support
Discretionary Housing Payments
Budgeting advice
Debt advice
Food bank referrals
Support available through:
Citizens Advice
Housing Solutions
Local welfare organisations
Mental Health & Homelessness
People experiencing homelessness can also be referred to:
Mind BLMK
NHS Talking Therapies
Community Mental Health Team
Drug & Alcohol Recovery Services
GP registration support
Housing and healthcare services often work together to provide coordinated support.
Veterans
Veterans may receive specialist housing support through:
Veterans' charities
Royal British Legion
SSAFA
Housing Solutions
Supported housing providers
Older People
Housing support includes:
Sheltered housing
Extra care housing
Supported living
Adapted accommodation
Age UK Milton Keynes
Adult Social Care referrals
Useful Housing Checklist
If someone presents as homeless:
✓ Are they safe tonight?
✓ Do they have children?
✓ Are they pregnant?
✓ Do they have medical conditions?
✓ Are they fleeing abuse?
✓ Are they sleeping rough?
✓ Are they leaving prison?
✓ Are they leaving hospital?
✓ Do they have income?
✓ Do they have ID?
✓ Are they registered with a GP?
✓ Do they need food or clothing?
✓ Do they need mental health support?
✓ Do they need addiction support?
Typical Referral Pathway
Immediate safety assessment.
Contact Housing Solutions.
Emergency accommodation assessment.
Welfare and benefits assessment.
Health and mental health referrals.
Support plan created.
Temporary accommodation (where eligible).
Move-on into long-term accommodation.
Ongoing tenancy support.
The Council has legal duties to help people who are homeless or threatened with homelessness within the next 56 days, although the level of accommodation assistance depends on individual circumstances and eligibility.