(CMS) LATEST NEWS

(CMS) LATEST NEWS 

BBC NEWS 16/5/2026

https://www.bbc.co.uk/news/articles/cq8wjn98y85o

One BBC report highlighted parents saying they were chased for thousands of pounds in incorrect arrears due to CMS mistakes, causing severe financial hardship, mental stress, and long-term damage to family stability. Some parents reported years of fighting to correct obvious errors, while enforcement action continued against them regardless. Public concern around CMS errors has also been reflected in wider national discussion and parliamentary debate about reform of the system

 

Disability News

https://www.disabilitynewsservice.com/shocking-figures-show-parents-linked-to-dwp-service-face-death-rates-up-to-three-times-higher/?fbclid=Iwb21leARskTxjbGNrBGyROWV4dG4DYWVtAjExAHNydGMGYXBwX2lkDDM1MDY4NTUzMTcyOAABHvYCV8nRcCVMb8Qd3yPw7wLtAnY_1lF4M7VcuItCyqLn2JyR-yE_CvG5gusJ_aem_iZKAGcHh7Khr62yq0xIm-Q&brid=YWdncwEblm5NXs9aWWHHl9THaV_v

 

KID CASH

Huge shake-up to child maintenance rules means hundreds of thousands of parents will see payments fall

https://www.thescottishsun.co.uk/money/14985597/child-maintenance-rules-shakeup/?utm_source=chatgpt.com&got=true

 

Major Parliamentary Debate – March 2026

https://hansard.parliament.uk/Commons/2026-03-17/debates/8F01DC05-FAF7-40AC-8492-E5989751EC10/ChildMaintenanceService?utm_source=chatgpt.com

MPs described CMS as:

  • “fundamentally broken”
  • allowing financial abuse after separation
  • failing domestic abuse survivors
  • poor at enforcement
  • inconsistent in decision-making
  • weak on hidden income investigations

One MP stated:

“The system is fundamentally broken.”

The Minister accepted that improvements are needed and confirmed plans to remove Direct Pay and improve safeguards

 

Child Maintenance Service (CMS)

 

BBC Calling for Parents Struggling With the Child Maintenance Service — Share Your Experience

panorama.reply@bbc.co.uk

 

and 


yourvoice@bbc.co.uk

 

16/5/2026 
BBC news report 
 Scott reviews thing 
narrates 

https://www.bbc.co.uk/news/articles/cq8wjn98y85o

Summary: Exposed – The Truth About the Child Maintenance Service

The Child Maintenance Service (CMS) was created to ensure children receive proper financial support after parents separate. However, for many families, the reality is very different.

Recent investigations, including BBC reports and public testimony, have exposed serious failures within the system. Parents across the UK have reported incorrect assessments, huge arrears created by administrative errors, poor enforcement against non-paying parents, and cases where people were forced to pay debts they did not actually owe.

One BBC report highlighted parents saying they were chased for thousands of pounds in incorrect arrears due to CMS mistakes, causing severe financial hardship, mental stress, and long-term damage to family stability. Some parents reported years of fighting to correct obvious errors, while enforcement action continued against them regardless. Public concern around CMS errors has also been reflected in wider national discussion and parliamentary debate about reform of the system.

Many parents also describe a lack of accountability. Complaints are often delayed, evidence is ignored, and families are pushed through a long and exhausting complaints process involving internal reviews, the Independent Case Examiner, and sometimes even Ombudsman involvement before any correction is made.

Critics argue that the system often protects bureaucracy rather than children. Instead of helping families, some say CMS can worsen conflict, create financial abuse opportunities, and leave both paying and receiving parents trapped in endless disputes.

The biggest concerns raised include:

  • incorrect maintenance calculations
  • failure to properly assess real income
  • non-enforcement against parents avoiding payment
  • false arrears and wrongful debt recovery
  • poor complaint handling
  • delayed corrections of obvious mistakes
  • lack of accountability for serious administrative failures

For many families, the issue is not child maintenance itself—it is a system that too often gets it wrong and makes it extremely difficult to fix.

Children deserve proper support. Parents deserve fairness. And the public deserves a Child Maintenance Service that works properly, transparently, and lawfully.

Until major reform happens, many families remain stuck fighting the very system that was supposed to protect them.

 

GBNEWS Richard Tice 2024 
Fathers SPEAK OUT on 'aggressive' HOUNDING by Child Maintenance Service

This focuses on claims that the Child Maintenance Service is aggressively pursuing parents for payments, with some describing it as:

“the next Post Office scandal”

Main issues raised:

  • wrongful arrears
  • aggressive enforcement
  • deductions from wages/accounts
  • poor investigation of evidence
  • parents chased for debts they dispute
  • emotional and financial pressure on families

The report highlights parents saying CMS continued enforcement even where serious disputes existed.

Stephen Timms Leads a Debate on the Child Maintenance Service 2024

This covers a Parliamentary debate about CMS failings.

Main issues discussed:

  • poor enforcement
  • hidden income problems
  • domestic abuse concerns
  • inconsistent decision-making
  • failures protecting receiving parents
  • weak safeguards for vulnerable families

MPs pushed for major reform and stronger accountability.

This reflects growing political pressure for CMS reform and stronger legal protections.

May 18, 2026

A recent BBC report https://www.bbc.co.uk/news/articles/cq8wjn98y85o highlights the iniquitous practices of the Child Maintenance Service, something to which I and others have been trying to draw attention for some time and something which has caused suicides and nervous breakdowns over several decades. I therefore print below an article I wrote last year which explains some of the impact.

 

There is a scandal waiting to explode which is even bigger than that of the Post Office and its defective computer programmes: a scandal which also involves suicides, imprisonment and wrecked lives; a scandal which has actually damaged our armed services; a scandal of which a succession of ministers has been fully aware and done nothing; a scandal which the law itself is unable to deal with because the law itself forbids it.

That scandal is the operation of the Child Maintenance Service, formerly the Child Support Agency. Its job is to make sure that, where family break up occurs or where a child is conceived as a result of casual sex and the mother turns to the benefits system, the absent parent pays towards the maintenance of the child. The CMS calculates what is owed on the basis of the absent parent’s income. So far so worthy.

Unfortunately, the practice has proved very different from the theory. In theory if the CMS calculates the wrong amount the paying parent can ask for a mandatory reconsideration. The word mandatory would suggest that the CMS has no choice in the matter but apparently it can and does refuse. There is an opportunity to go to a tribunal but once a liability order has been issued and from that point on, no matter how substantial the evidence, it becomes legally unchallengeable in a court of law with the judge or magistrate forced to uphold the order.

A parent can face bankruptcy, the forced sale of a house, homelessness and even imprisonment with absolutely no opportunity to present irrefutable evidence that the amount being demanded is wrong.

Staggeringly the National Audit Office can tell members of Parliament that the CMS collects money that is not owed and the CMS can admit to a Parliamentary Select Committee that it inflates demands for payments and still nothing is done. Yet when a paying parent (usually but not always the man) wants to contest the amount demanded, he cannot present his evidence before a court of law because the law actually states that once a liability order is issued a judge or magistrate has no power to consider its validity and must enforce it anyway.

I cannot think of any other circumstances in which a citizen cannot turn to the courts to right an injustice inflicted by the state or in which a court must simply rubber stamp a disputed decision but Section33(4) of the Child Support Act 1991 specifically prevents courts from questioning CMS calculations.

It is a bitter irony in all of this that according to the National Audit Office there is some £4m that has been collected but not even distributed to the parents ( usually mothers) who are looking after the child.

The human cost is terrible. Some have been driven to suicide by the ceaseless, bullying, unpayable demands based on non-existent income or the wrong HMRC year or completely false assumptions. Members of the armed forces are badly affected as they receive extra pay for particular missions, which can cause temporary increases in income, but those temporary increases can then become embedded in CMS calculations and be impossible to have removed.

One Wing Commander has said that he actually had to abort an operation because the systems operator was too stressed by a lengthy dispute with the CMS to perform his duties, while army welfare officers have stated that men have become suicidal and others have left because they cannot stand the strain.

Sadly, from all walks of life some have found refuge in death. Others have become mentally ill. Some are still fighting like tigers but nobody really wants to know.

One man denied paternity of the child and asked for a DNA test. It was refused on the laughable grounds of data protection and he was told to pay anyway. In another case the CMS took money alleged to be owed by the father from his child’s savings account. In yet another a man was suddenly told he owed money for an adult child. In too many cases the CMS will admit on the telephone that something is wrong, promise to sort it out and then issue the liability order anyway.

That is what happened to Noel Willcox who has been in a protracted fight with the CMS for some years. In 2017, the CMS used the wrong tax year to assess income resulting in a liability which was beyond his means of payment. Willcox therefore sent in all the correct information and asked for a mandatory reconsideration. He heard no more and by 2021 he was again asking for one, this time supported by a tribunal but still nothing happened. Along the way he had involved his MP, who wrote to the Minister, but in October 2021 the CMS issued a liability order and the following February tried to send him to prison. It took him till July 2023 to get confirmation from the Information Commissioner’s Office that the sums were incorrect and misleading.

So that was it, then? Nope. A couple of weeks later Willcox was threatened with enforcement action and in September they sent bailiffs.

He is now trying to get on the front foot with an injunction but it is a simple fact that if the courts had been allowed to look at his evidence instead of being compelled to accept the liability order as the final arbiter, Noel Willcox would have been exonerated years earlier. He is tough but men, women and marriages have crumbled under such state- sanctioned persecution.

Take the case of Johnny O’Neill who posted a message on Facebook to draw attention to his situation before taking his own life. The CMS, dear Heaven, actually chased the debt after his death and then wrote to thank him for his death certificate which had been sent by his mother! Officials have admitted that they took more than 40% of wages, itself unlawful.

Then there was the appalling case of Gavin Briggs who committed suicide after fourteen months of being pursued by the CMS. Officials there had inflated his income to £76,000 which was an exaggeration of £26,000! They also claimed unpaid maintenance sums of £16,000, which subsequently they admitted to be false.

Nor is it only the men who suffer. Stacey Harris is a mother, who when she and her husband broke up, was in a job which involved periods away from home while he was working from that home so it made sense for her to become the non- resident parent, a role overwhelmingly taken by men. Pursued by the CMS for £20,000 she turned up at court to find they were trying to increase it to £50,000.

There is a fightback. Craig Bulman is asking for a ruling from the courts that the justices’ inability to challenge the calculations at a liability order hearing is incompatible with Article 6 ECHR (the right to a fair trial/hearing) and is inconsistent with the separation of powers by making CMS judge, jury and executioner.

Reform UK, so far the only political party to take the matter seriously, is proposing to remove completely the prohibition on courts looking at the calculations but it needs to be in government to do it. Both the New Culture Forum and Reform for GB News have made documentaries on the subject. Yet in government itself there is apathy. Indeed when Mel Stride was the Secretary of State for Work and Pensions under the last Tory administration, he made life even easier for the CMS by allowing it to go to the County Courts as well for summary judgements, again with their being wholly unable to examine any case against .

Ian Briggs, the father of the Gavin mentioned above, is pressing the police, so far unsuccessfully , to bring fraud charges against CMS officials. Meanwhile campaigners are drawing up a list of all those who have taken their lives after being literally stressed to death by the Child Maintenance Service.

Of course this campaign lacks a hard-hitting TV drama but if Simon Hunter, the head of the CMS, does not get his act together soon he and especially his immediate predecessor, Arlene Sugden, could end up as vilified as Paula Vennells, CEO of the Post Office.

At the very least, we need a full Public Inquiry. And I do not often call for one of those.

As long ago as 2005 I published a novel, Father Figure, which dealt with the theme of a man pursued by the CMS and to this day I still get letters from readers to say how it reflects their own horrors.

Meanwhile there really is a course that could be adopted. Freeze all contested Liability Orders, together with any orders for enforcement already issued. Set up a special Court to examine them and the evidence on which they were based and, case by case, resolve the mess and give some hope to anyone who might be contemplating climbing Beachy Head.

Oh, and er…..what about actually paying the parents with care the £4m funds collected but undistributed or whatever the amount may be now?.


 

Ann Widdecombe talks about Child Maintenance Service

  • Problems and disputes with the UK Child Maintenance Service
  • How the case of Lee Windsor was handled in the Magistrates’ Court
  • Ann Widdecombe giving her opinion 
  • criticism of child maintenance enforcements 

 

 

Campaigns

UK CMS Fight for Change

https://ukcmsfightforchange.co.uk/?fbclid=Iwb21leARhxpVjbGNrBGHGkmV4dG4DYWVtAjExAHNydGMGYXBwX2lkDDM1MDY4NTUzMTcyOAABHt94w0zgmJ_OnJSoYlLobtkS0h_QEAbUfSMIVU7PRS5fqoszviu2afJrEVs-_aem_PiD-KK768s2F706KkbiQsQ

UK CMS Fight for Change is a campaign group focused on reforming the UK Child Maintenance Service (CMS). They believe the current system is unfair to many paying parents and can cause serious financial pressure, mental health struggles, and family breakdown. They campaign for justice, transparency, and changes to how CMS handles cases.

They share personal stories, collect evidence of alleged CMS failures, and provide practical help such as complaint guides, Subject Access Request (SAR) guidance, letter templates, and advice on writing to MPs. Their goal is to push for government accountability, policy reform, and better protection for families affected by the system.

In simple terms, they are trying to make the Child Maintenance Service fairer, more accurate, and less damaging for parents and children involved in the system.

 

 

The “4 Billion Pound Lie” Campaign and the Debate Around CMS Arrears

The blog The 4 Billion Pound Lie has become part of a growing online movement questioning the accuracy, transparency and enforcement practices of the UK Child Maintenance Service (CMS) and the former Child Support Agency (CSA).

One article, “Who Speaks for Paying Parents? Missing Voices in the Child Maintenance Debate”, argues that public discussion around child maintenance often focuses on non-payment while giving less attention to paying parents who claim they have experienced administrative errors, disputed arrears, mental health pressures, and long-running financial disputes.

The campaign challenges official government arrears figures — often reported in the billions — and claims that parts of the historic CSA/CMS debt total may include:

  • disputed calculations,
  • duplicated balances,
  • unenforceable historic debt,
  • administrative errors,
  • and cases where parents say payments were made but not properly recorded. (the-4billion-pound-lie.blogspot.com)

Campaigners and contributors to the blog argue that many paying parents feel excluded from mainstream discussion around child maintenance reform. They claim public narratives can sometimes portray all non-paying parents as unwilling to support their children, while overlooking cases involving:

The blog also raises concerns about the emotional and mental health impact of prolonged CMS disputes, particularly where parents believe they have been unfairly assessed or pursued for historic arrears. Similar concerns have appeared across father-support groups, social media forums, parliamentary submissions and independent campaign sites.

At the same time, these claims remain strongly disputed. Government bodies maintain that child maintenance enforcement is necessary to ensure children receive financial support, and many receiving parents argue that enforcement remains too weak rather than too aggressive. Critics of the “4 Billion Pound Lie” narrative argue that unpaid maintenance continues to contribute to child poverty and financial instability for single-parent households.

The wider debate reflects a growing divide in public opinion:

  • paying parents who believe the system lacks accountability and fairness,
  • receiving parents who believe enforcement still fails too often,
  • and campaigners on both sides calling for major reform of the CMS.

The discussion surrounding the CMS increasingly highlights concerns about:

  • transparency of arrears data,
  • independent oversight,
  • safeguarding vulnerable parents,
  • accuracy of assessments,
  • and the long-term impact of conflict on children and families. 

https://the-4billion-pound-lie.blogspot.com/2026/04/who-speaks-for-paying-parents-missing.html?fbclid=Iwb21leARskP9jbGNrBGyQ9mV4dG4DYWVtAjExAHNydGMGYXBwX2lkDDM1MDY4NTUzMTcyOAABHuXhUSUFBNuoPy9ednumUcgCBc_HT2Im6YrkLzK1mkDdzblGNP69INnvnICS_aem_N8ezrfRHdGlDZ-_hJC0Rmw&brid=YWdncwGFiabLz0tmlipGVZI4G5uk&m=1

 

STOPSuicides UK (STOPS)

https://stops.org.uk/

STOPS work to raise awareness about how the UK Department for Work and Pensions (DWP), especially the Child Maintenance Service (CMS), can cause serious stress, mental health problems, and in some cases suicide for parents involved in the system.

They research real-life cases, investigate system failures such as wrong payments, unfair enforcement, and IT errors, and campaign for change. Their goal is to reduce stress, prevent suicide, improve government accountability, and support families affected by these issues.

In simple terms, they are trying to make the child maintenance system safer and fairer so that no one is pushed into severe distress or suicide because of it.

 

 

Justice 4 Gavin Briggs campaign  CMS

The case of Gavin Briggs has become one of the most widely discussed examples used by campaigners questioning the practices of the UK Child Maintenance Service (CMS).

Gavin Briggs, a former RAF serviceman, died in 2020. Following his death, his father Ian Briggs began publicly campaigning for greater scrutiny, transparency and accountability within the child maintenance system. The campaign argues that financial pressure, disputed arrears, enforcement practices, and prolonged disputes with the CMS contributed to serious mental health impacts on Gavin and other parents facing similar situations.

The Justice 4 Gavin Briggs campaign has since collected testimonies, case studies, parliamentary submissions, and social media evidence from both paying and receiving parents who say they have experienced:

  • disputed arrears,
  • incorrect calculations,
  • long-running appeals,
  • aggressive enforcement action,
  • forced placement onto Collect and Pay,
  • and severe emotional and financial distress. 

Campaigners involved with the project claim the problems extend beyond isolated mistakes and point to what they believe are wider systemic failings inside the CMS and former CSA systems. Some allegations include:

  • inaccurate historical debt calculations,
  • delays correcting errors,
  • failures to properly assess changing income,
  • and insufficient safeguarding for vulnerable parents experiencing mental health crises. 

The campaign has also highlighted concerns raised in parliamentary discussions, National Audit Office reports, independent submissions, and online parent support communities. Critics of the CMS argue that both paying parents and receiving parents can become trapped in a system many describe as slow, adversarial and emotionally damaging.

At the same time, it is important to recognise that these claims remain heavily disputed. Government bodies maintain that the CMS exists to ensure children receive financial support and that enforcement powers are necessary in cases of non-payment. Many receiving parents also argue enforcement is still too weak and that unpaid maintenance leaves children in poverty.

The wider public debate surrounding the CMS now reflects deep distrust from all sides:

  • paying parents who feel unfairly targeted,
  • receiving parents who feel unsupported,
  • and children caught in the middle of long-term conflict.

The Gavin Briggs campaign continues to call for:

  • greater transparency,
  • independent investigation,
  • mental health safeguards,
  • reform of enforcement practices,
  • and a wider public inquiry into the operation of the Child Maintenance Service.

http://www.justice4gavinbriggs.com/

 

 

 

All major public news on Child Maintenance Service (CMS) — last 10 years (2016–2026)

Most coverage focuses on receiving parents, but a major part of public news has also been about paying parents (often called the non-resident parent / NRP) who say CMS calculations, enforcement, and investigations were unfair or wrong.

Common problems for Paying Parents

1. Wrong income calculations

Many paying parents reported CMS using:

  • outdated HMRC income
  • old tax-year earnings
  • one-off bonuses counted permanently
  • redundancy payments treated unfairly
  • overtime/commission distortions
  • business income misunderstood

This often caused disputes over “gross weekly income.”

Many argued:

“CMS uses historic income, not real current income”

especially after job loss or reduced hours.

This became a major Parliament issue.

2. Self-employed parents treated inconsistently

Two opposite complaints happened:

receiving parents said:

“self-employed parents hide income”

while

paying parents said:

“CMS doesn’t understand legitimate business structure”

especially involving:

  • limited companies
  • retained profits
  • directors’ loans
  • dividends
  • business reinvestment
  • seasonal income

This became one of the biggest CMS controversies.

3. Enforcement before disputes resolved

Many paying parents complained about:

  • deductions from earnings orders
  • deduction from bank accounts
  • liability orders
  • passport/driving licence threats
  • court action

before appeals or mandatory reconsiderations were fully resolved.

They argued:

“Enforcement happens before fairness”

This appears often in MP casework.

4. Paternity disputes handled badly

One of the biggest Ombudsman cases involved a father wrongly paying:

£8,580.39

because CMS failed to properly open a paternity dispute for years.

The Parliamentary and Health Service Ombudsman ordered repayment.

This became a major national example of CMS maladministration.

5. Arrears built during CMS delays

Some paying parents said arrears were created not because they refused to pay—

but because:

  • reassessments were delayed
  • income updates were ignored
  • CMS processing took months
  • incorrect liability remained active

Then large arrears appeared suddenly.

This was heavily criticised.

6. Direct Pay accusations

Some paying parents argued Direct Pay complaints were sometimes wrongly escalated into enforcement when payment records were disputed or informal arrangements existed.

Proof problems created major disputes.

7. Redundancy + lump sum disputes

Recent Parliament debates included concerns about:

  • redundancy settlements
  • severance payments
  • compensation payments

and whether these should count for child maintenance calculations.

This remains a live 2026 issue.

Public news timeline including Paying Parents

2018–2019

Hidden income investigations

Huge media focus on “wealthy parents avoiding maintenance.”

But paying parents also argued CMS unfairly assumed hidden income without properly understanding business accounts.

This created strong conflict.

2020

Court challenges + unfair arrears complaints

Some parents challenged DWP saying CMS pursued historic arrears unfairly and failed to correct incorrect assessments quickly enough.

Many media reports focused on:

“sudden large arrears demands”

after years of CMS delay.

2021–2022

NAO + PAC scrutiny

The Audit Office","United Kingdom"] and Committee of Public Accounts enforcement design.

2023

Domestic abuse reform + Direct Pay criticism

While reforms protected abuse survivors, some paying parents argued automatic movement to Collect & Pay could create unfair assumptions before facts were properly reviewed.

This became controversial.

2024

Faster enforcement powers caused mixed reaction

Government introduced administrative liability orders.

Receiving parents welcomed faster recovery.

Some paying parents feared:

faster mistakes happening faster

especially where calculations were already disputed.

This became major public debate.

2025

Direct Pay abolition

Government announced plans to remove Direct Pay completely.

Some campaigners supported this strongly.

Many paying parents warned:

  • less flexibility
  • more CMS fees
  • more administrative error
  • greater enforcement risk

without fixing core CMS problems first.

This became one of the most controversial reforms.

What paying parents often say

Common themes:

“I’m not refusing to pay—

I’m disputing the wrong amount”

and

“CMS treats challenge as avoidance”

This distinction is central to many CMS disputes.

Simple summary

Public CMS news is often presented as:

“paying parents refusing to pay”

But many cases are actually disputes about:

  • wrong calculations
  • delayed reassessments
  • business income complexity
  • paternity disputes
  • unfair arrears creation
  • enforcement before correction

That is why both receiving parents and paying parents often say:

CMS is not working properly

—just for different reasons.

 

 

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